Merchant Applications

Navigate to Merchant Applications from the main menu to track applications or view details of the merchant.

The following statuses are available: NEW, SUBMITTED, PENDING, EXPIRED, REFERRED, PREAPPROVED, APPROVED, REJECTED and CANCELLED.

• Applications with a status of NEW, are successfully created merchant records.

• Applications with a status of SUBMITTED have completed onboarding and are awaiting validation. Similarly PENDING applications have been successfully submitted, but supporting documentation is required.

• EXPIRED applications were made successfully, but deadlines related to checks have not been met.

• Applications with a status of REFERRED or REJECTED may require further checks for risk management and compliance purposes.

• Applications with a status of APPROVED and PREAPPROVED can continue to the next step of adding bank accounts for payments and refunds.

Click on a merchant to view details