Accepted Documents
  • 29 Nov 2023
  • 3 Minutes to read
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Accepted Documents

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Article summary

Uploading Documents

The following lists describe which proof of identity, and address verification, documents we accept.

Proof of Identity

Document Name

Description/ Required Information

Notes

Same document can be used for both POI & AV

Current valid Passport

Passports can only be accepted if the passport contains an English translation.

N

Current full or provisional Photo Card driving licence

The photograph on a UK Photo Card licence is valid for 10 years. An expiry date is detailed in section 4b of the licence. Licences with expired photographs cannot be accepted.

Y

Full EU or EEA Photo-Card driving licence

Y

Biometric residence permit

Type: Only issued for EU nationals

Design features include: 1. Card holders’ photo 2. Name, gender, date and place of birth, nationality 3. Immigration category i.e. student 4. Remarks – may include length of stay etc. 5. Unique permit no, holders signature, biometric chip, place and date of issue, expiry date 6. The International Civil Aviation Organisation chip inside symbol, found on the front of the permit above the holder’s image, is printed using Optically Variable Ink (OVI) 7. Two colour ultraviolet design.

N

Centrally issued EU and EEA national identity cards

Valid, current card

Y

Valid Shotgun licence / Firearms certificate.

Current

Available from age 14+
Licences valid for 5 years

Y

Northern Ireland Voters Card (Electoral Identity Card)

Valid & Current card

To acquire a NI Voters Card the applicant must be British, Irish or Commonwealth citizen, or a citizen of a Member State of the European Union and 17 or over (though you are only eligible to vote when you are 18 or over) and are required to present acceptable photographic identification such as a driving license or passport. The photograph does not need to be current but is has to be of a good enough likeness to allow polling station staff to confirm your identity.

Y

Instruction from a UK Court appointing an individual (Court of Protection or Grant of Probate only)

N

Benefits entitlement letter (including Government-issued pensions).

Dated within the last 12 months showing the customer’s current address.

Also includes Scottish public pensions agency, local authority, universal credit welcome letter, pensions benefits, disability and sickness benefits and notification from HM Revenue & Customs of tax credit allowances.

N

HMRC tax notice

Issued within the last 12 months or valid for current tax year

Examples could include tax notification, tax assessment, notice of coding.

Note: SA302, P45s and P60s are not acceptable

N

Proof of Address

Document Name

Description/ Required Information

Notes

Same document can be used for both POI & AV

Current full or provisional Photocard driving licence

Current valid - full or provisional

The photograph on a UK Photo card licence is valid for 10 years. An expiry date is detailed in section 4b of the licence. Licences with expired photographs cannot be accepted.

Y

Full EU or EEA Photo Card driving licence

Current valid - full

Y

Benefits entitlement letter (including Government-issued pensions).

Dated within the last 12 months showing the customer’s current address.

N

HMRC tax notice

Issued within the last 12 months or valid for current tax year

Examples could include tax notification, tax assessment, notice of coding.

Note: SA302, P45s and P60s are not acceptable

N

Letter from nursing home / care home confirming residency (issued within last month)

Issued within last month

The letter provided needs to be issued by a person in a position of authority such as Matron or Manager

N

Local authority council tax bill (valid for current tax year)

Issued within the last 12 months.

Could include demand letter and exemption certificate.

N

Utility Bill

Issued within the last 6 months

To be accepted, the following criteria must be met:
• Match the exact name and address used when applying
Be a:
• Utility Bill / Utility Statement / Reminder / letter on headed paper from the utility company confirming direct debit payments


Evolve cannot accept:
• Mobile telephone bills / TV licences /utility bill that is addressed to a different address to where the utility is being provided /delivery bill for oil, coal or logs

N

Statement from an EU regulated Bank / Building Society / Credit Card showing current address. or

Mortgage statement from a recognised EU regulated lender showing current address and evidencing an active account

Statement must be valid for the current year (mortgage statements) or issued within the last 3 months (current account/savings and credit card statements)

The letter / Statement needs to quote the customer's account number and name; general marketing letters without account numbers are not acceptable. An annual mortgage statement may be accepted if issued within the last 13 months. A letter from a mortgage lender must have been issued within the last 3 months

N

Tenancy agreement / rent payment schedule from a housing association, local authority or public sector landlord only (not a private arrangement)

Must be typed and signed by Landlord and Tenant

N

Valid Shotgun licence / Firearms certificate.

Current & Valid Licence

Available from age 14+
Licences are valid for 5 years

Y


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