- 29 Nov 2023
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Accepted Documents
- Updated on 29 Nov 2023
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Uploading Documents
The following lists describe which proof of identity, and address verification, documents we accept.
Proof of Identity
Document Name | Description/ Required Information | Notes | Same document can be used for both POI & AV |
Current valid Passport | Passports can only be accepted if the passport contains an English translation. | N | |
Current full or provisional Photo Card driving licence | The photograph on a UK Photo Card licence is valid for 10 years. An expiry date is detailed in section 4b of the licence. Licences with expired photographs cannot be accepted. | Y | |
Full EU or EEA Photo-Card driving licence | Y | ||
Biometric residence permit | Type: Only issued for EU nationals | Design features include: 1. Card holders’ photo 2. Name, gender, date and place of birth, nationality 3. Immigration category i.e. student 4. Remarks – may include length of stay etc. 5. Unique permit no, holders signature, biometric chip, place and date of issue, expiry date 6. The International Civil Aviation Organisation chip inside symbol, found on the front of the permit above the holder’s image, is printed using Optically Variable Ink (OVI) 7. Two colour ultraviolet design. | N |
Centrally issued EU and EEA national identity cards | Valid, current card | Y | |
Valid Shotgun licence / Firearms certificate. | Current | Available from age 14+ | Y |
Northern Ireland Voters Card (Electoral Identity Card) | Valid & Current card | To acquire a NI Voters Card the applicant must be British, Irish or Commonwealth citizen, or a citizen of a Member State of the European Union and 17 or over (though you are only eligible to vote when you are 18 or over) and are required to present acceptable photographic identification such as a driving license or passport. The photograph does not need to be current but is has to be of a good enough likeness to allow polling station staff to confirm your identity. | Y |
Instruction from a UK Court appointing an individual (Court of Protection or Grant of Probate only) | N | ||
Benefits entitlement letter (including Government-issued pensions). | Dated within the last 12 months showing the customer’s current address. | Also includes Scottish public pensions agency, local authority, universal credit welcome letter, pensions benefits, disability and sickness benefits and notification from HM Revenue & Customs of tax credit allowances. | N |
HMRC tax notice | Issued within the last 12 months or valid for current tax year | Examples could include tax notification, tax assessment, notice of coding. | N |
Proof of Address
Document Name | Description/ Required Information | Notes | Same document can be used for both POI & AV |
Current full or provisional Photocard driving licence | Current valid - full or provisional | The photograph on a UK Photo card licence is valid for 10 years. An expiry date is detailed in section 4b of the licence. Licences with expired photographs cannot be accepted. | Y |
Full EU or EEA Photo Card driving licence | Current valid - full | Y | |
Benefits entitlement letter (including Government-issued pensions). | Dated within the last 12 months showing the customer’s current address. | N | |
HMRC tax notice | Issued within the last 12 months or valid for current tax year | Examples could include tax notification, tax assessment, notice of coding. | N |
Letter from nursing home / care home confirming residency (issued within last month) | Issued within last month | The letter provided needs to be issued by a person in a position of authority such as Matron or Manager | N |
Local authority council tax bill (valid for current tax year) | Issued within the last 12 months. | Could include demand letter and exemption certificate. | N |
Utility Bill | Issued within the last 6 months | To be accepted, the following criteria must be met:
| N |
Statement from an EU regulated Bank / Building Society / Credit Card showing current address. or | Statement must be valid for the current year (mortgage statements) or issued within the last 3 months (current account/savings and credit card statements) | The letter / Statement needs to quote the customer's account number and name; general marketing letters without account numbers are not acceptable. An annual mortgage statement may be accepted if issued within the last 13 months. A letter from a mortgage lender must have been issued within the last 3 months | N |
Tenancy agreement / rent payment schedule from a housing association, local authority or public sector landlord only (not a private arrangement) | Must be typed and signed by Landlord and Tenant | N | |
Valid Shotgun licence / Firearms certificate. | Current & Valid Licence | Available from age 14+ | Y |